Data & CLM Manager Jobs Vacancies at Airtel Tanzania 2022

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Jobs Vacancies at Airtel

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Airtel Tanzania was established in 2007 as Celtel Tanzania Limited. In 2010, it was rebranded as Airtel Tanzania Limited following the acquisition of Celtel International by Bharti Airtel.




Airtel Tanzania is a leading telecommunications company in the country. It offers a wide range of services to its customers, including mobile and fixed line telephony, broadband internet, and digital TV.

The company has been in operation for over 20 years and has grown to become one of the largest telecoms providers in East Africa. Airtel Tanzania is committed to providing excellent customer service and strives to be the best employer in Tanzania.

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Data & CLM Manager Jobs Vacancies at Airtel Tanzania 2022 

Airtel Tanzania is looking for talented people who are passionate about technology and want to make a difference in their community.

Tanzania’s leading provider of prepaid, postpaid mobile, Internet services & Mobile Money.

Airtel Tanzania PLC wishes to recruit for a IT Manager – Security, Audit & Governance. The role reports to the IT Director. He/She will be responsible to Responsible for managing all aspects of It Security, Audit and Governance.

Data & CLM Manager Jobs Vacancies at Airtel Tanzania 2022

Role Purpose

Airtel Tanzania PLC wishes to recruit for a Data & CLM Manager. The role reports to the Chief Commercial Officer. He/She will be responsible to achieve the targeted revenue from the prepaid product categories for voice and Non-Voice while also ensuring implementation of customized programs to create stickiness of the existing base, resulting in reduced customer churn and higher usage.

The Role Holder duties will include but not limited to:

1.Drive Data Hygiene

  • Ensure UnR programs are in place to drive data penetration
  • Develop programs to drive data users through the open market device selling outlets
  • Develop Data Commando Program for universities
  • Drive HBB & smartphone penetration through retail, franchise and open market

2.Working with internal and external customers to drive end to end flawless implementation and execution

  • Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales,Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being executed

3.Drive innovation




  • Have 1 innovation a quarter
  • Drive Data VAS – selling a purpose to use data, not only the MB itself

4.Grow Data NPS

  • Make sure product awareness is driven on the ground through Brand and Sales
  • As few as possible calls to the call center and on social
  • Develop programs to drive gifting and promote word-by-mouth

4.Achieve the desired revenue from the base by designing and developing customized programs

  • Prepaid: By planning and achieving an optimal balance between the recharge revenue and the usage by the customer

5.To create customer base stickiness and hence reduce churn

  • Designing, managing, analyzing programs and offers to create stickiness of the base to the network and hence building loyalty

Data & CLM Manager Jobs Vacancies at Airtel Tanzania 2022

Academic and Qualifications and Experience:

  • Bachelors Degree in ICT or any other related field
  • MBA in Marketing will be an added advantage
  • 8-10 years experience in Telecommunication in Marketing department , dealing with Data.
  • Project management skills
  • Proven ability to analyze complex business issues and identifying, design and implement

practical recommendations.

  • Able to operate in a performance driven organization

Competencies and Behavior:

• Able to operate in a performance driven organization

• Good organizational and teamwork skills

• Self-motivated, enthusiastic, energetic

• Attention to detail

• Confident, assertive with good negotiation skills

• Excellent time Management Skills

• Customercentric




The deadline for the Application is 5:00 PM on 7th November 2022.

Data & CLM Manager Jobs Vacancies at Airtel Tanzania 2022

Only shortlisted candidates will be contacted.

We are an equal opportunity employer and value diversity. We therefore do not discriminate

against applicants on the basis of, among others, their race, disability, their race, disability,

religion or gender. All employment opportunities are decided on the basis of qualifications,

merit and business need

We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of; among others, their race, disability, religion or gender. All employment opportunities are decided on the basis of qualifications, merit and business need.

“Airtel Tanzania Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

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